MYSTERY SHOPPING
MYSTERY SHOPPING

Mystery shopping is a tool used externally by market research companies or watchdog organizations or internally by companies themselves to measure quality of service or compliance to regulation, or to gather specific information about products and services.

MYSTERY SHOPPER
MYSTERY SHOPPER

It is important to be reliable, observative, willing to learn new things, communicative and smart.

ADVANTAGES OF MYSTERY SHOPPING
ADVANTAGES OF MYSTERY SHOPPING

Uncovering weaknesses, training needs of personnel, exceptionally good service and personnel.

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